Shipping & Returns

📦 Shipping

  • Orders are processed within 1–3 business days.
  • Estimated delivery time: 7–15 days within the U.S.
  • Shipping is free on all orders.
  • You’ll receive a tracking number once your order is shipped.

🔁 Returns & Exchanges

  • Return window: within 30 days of receiving the product
  • Conditions:
    • Item must be unused
    • Must be returned in original packaging
  • Eligible for exchange/refund if:
    • The product is defective
    • The item was damaged during shipping
    • The wrong item was received
  • For returns due to change of mind, round-trip shipping fees may apply

💌 For help, contact us at support@cccpet.com